Help Center

🚀 Quick Start Guide

1. Download Aura AI for Windows or macOS. Run the installer.
2. Launch Aura AI — it will appear in your system tray and start in the background.
3. Sign in when prompted (Google, GitHub, or email). Your account is created automatically on first sign-in.
4. Open your engine or IDE — Aura AI auto-installs the plugin on first launch. No marketplace visit required.

Supported on all plans: Unity · Godot 4 · Unreal Engine · VS Code · Visual Studio 2022 · JetBrains Rider

🧠 GDD & Project Indexing

Aura AI indexes your project in the background. To align Aura with your Game Design Document:

• Ensure your GDD is in the project folder as a `.md` or `.pdf` file.
• The background scanner will automatically detect and index it.
• Ask Aura: "Is this combat system inline with my GDD?"

💳 Managing your Account

Everything is managed from your Aura Dashboard or from inside the Hub app itself.

• View Usage: Sign in at aurainc.co/dashboard to see your remaining credits and usage history. Your credit balance also appears inside your editor's Aura panel.
• Aura Refills: If you hit your monthly limit, you can purchase a non-expiring Refill Pack ($10 for 500 credits). It applies automatically once your monthly quota is exhausted. Available on Pro, Power, and Studio plans.
• Update Billing / Cancel: Go to Dashboard → Overview → Manage Billing. This opens your secure Stripe Customer Portal where you can update your card, view invoices, or cancel.

🔐 Authentication

Aura supports three sign-in methods — use whichever is easiest for you:

• Google OAuth — One click, no password. Recommended for most users.
• GitHub OAuth — Sign in with your GitHub account.
• Email + Password — Create an account with your email address and a password. Go to aurainc.co/auth/email and select "Create Account".

Once signed in, you stay signed in. The Hub manages your session automatically and refreshes it in the background. If you're ever prompted to sign in again, your session expired — just sign back in and you'll be reconnected immediately.

🛠️ Troubleshooting

• Hub not connecting? Aura AI picks a random available port at startup — it is not always 8000. The active port is written to %APPDATA%\AuraAI\port.txt (Windows) or ~/Library/Application Support/AuraAI/port.txt (macOS). All editor and IDE plugins read this file automatically, so no manual configuration is needed. If the Hub is running but the plugin can't connect, check that this file exists and the port in it is not blocked by a firewall.
• No code generation? Check your internet connection and ensure you are signed in from the Hub's Settings tab. If your account shows as inactive, your subscription may have been canceled — check your email or resubscribe.
• Credits showing zero? Monthly credits reset on your billing date. If you need more now, purchase a Refill Pack ($10 for 500 credits, never expires).